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Care, Comfort, and Compassion - Chronicled

Please click here to submit your own Pet Tale. We'd love to hear from you.



"I had a really positive experience taking my 3 year old puggle, Peppadew, to The COVE after I discovered puncture wounds on his neck from a dog fight that he got into. I thought the fees were reasonable, the staff was extremely pleasant and informative. And I really appreciated that they printed out a set of care instructions for me and went over them with me. If they were a full service vet, I would consider switching."

— Amy Roberts



"Absolutely the best local emergency facility for your pets. They provided the most tender loving care to my Zoe. From my initial phone call to visits, I only witnessed true passion for the well-being of my Zoe as well as others with their pets. I have to say they not only treat our pets with awesome care but they are so sympathetic to us - the pet owners. I would definitely recommend this facility to anyone needing emergency care for their pet."

— Cyndi Ayers Strickland



"Happy 6th Belated Birthday to our Bailey girl! This sweet puppy turned 6 a few weeks ago while recovering from TPLO surgery. Today, she's feeling like a new dog & having a puppy paw-ty with her brothers. Thank you to Dr. Stallings & everyone at The COVE for everything you do for our fur babies."

Blanton Reckley



"The staff here was so amazing and truly compassionate. There was NO breed discrimination and that does sometimes happen! Thank you all for handling me and keeping me from totally losing my cool!”

— Beth Patterson



"Friendly, caring staff! Recommended by North Suffolk Animal Clinic because they knew Josie would require 24/7 observation for a number of days due to xylitol ingestion(sugar free gum). She was taken back quickly. We were allowed to visit multiple times a day. We were given updates twice a day & more if requested. We felt completely confident in the care she was given. Hope we don't need them anytime soon but was completely impressed! Thank you COVE!!"

Nancy Crowder Rogerson



"Our family had our first, and hopefully last, iggy injury yesterday evening. The pups were playing with both of their human sisters in the room when, in the middle of zoomies, Maka got her leg under the couch and couldn't get it out before Krona ran into her. It was completely unavoidable. 

We scooped her up and got her to The COVE once we saw that she wasn't weight bearing (Maka screams all the way). The staff was very decisive and gentle with her. The first thing they did was triage, and then gave her pain meds, which made her, and me, much calmer. After the x-rays determined there was no fracture, they snuggled her a bit more and sent her home with antinflammatory meds and a light sedative. We were told many times to call anytime with questions or concerns. We will recommend The COVE to everyone. Thank you for taking such good care of our baby girl!

Today, I am having a hard time convincing her that she is injured."

— Jennifer Wilson



"I am very glad I went here. Last Sunday my baby ferret was having severe sneezing attacks that would last for minutes. I knew I couldn't wait for the regular vet to open the next day. I called several emergency vets in the Hampton/Newport News area and none of them would accept ferrets. Thankfully I called this place and they said to bring her in and they would care for her. I didn't mind driving across the bridge just to make sure my baby was okay. We got there and were seen pretty fast and they took her away to get her vitals. After that the wait was pretty long, but only because they had several emergencies so I was totally fine with waiting. They gave her some liquid antibiotics since she had an upper respiratory infection and they called a few days later to check on her, which was awesome! My baby is doing much better now and will definitely be returning to this place next emergency I have."

— Sydney D.



"From the first phone call I placed to The COVE regarding my dog, Tulip, right through to her visit today, the care, concern, and attention given to me and my dog's needs went above and beyond what I could have ever expected. The care given to her today was absolutely amazing. The dedication of each and every staff member we interacted with was beyond exceptional! Dr. Small was so thorough in not only examining Tulip, but also in communicating every detail back to me. Her 'bedside manor' was exactly what a client and patient need when in this type of situation.The atmosphere along with the outgoing, personable and friendly staff, helped ease my stress and made me feel very comfortable. I knew my dog was in excellent hands!

Thank you everyone at The COVE for all you've done so for and continue to do for Tulip, and all the other patients who walk through your door! We are so grateful and blessed for your talent in treatment our precious family members"

— Audra Klein Criscuolo



"Thank you Team Cove, Dr. Fox and the Dentistry Dept. for taking great care of Tru. With the dental care they provided, we were able to identify an issue before it became a problem. We will continue with home care and regular check ups and have pearly whites for years to come!"

— Rhiannon Ward



"On November 11, 2015 my sweet Marmalade was diagnosed with lymphoma and was given, at most, 2 weeks to live. Today, on March 6, 2016, almost 4 months later, feline lymphoma took my baby from me. He lived a very long and a very good life, and I am so blessed to have been able to have such an amazing, sweet, and loving kitty. He filled my life with love and joy, and will always be remembered. He may be gone for now, but he will NEVER be forgotten, and I know that I will see you again. RIP my boy, I love you!

I would like to thank everyone at The COVE for all that they did for Marmalade. Their kind and loving hearts truly showed through in the care that my boy received. All the way until the end, everyone was so helpful and understanding. I know that Marmalade is smiling down on us, and is happy. Thank you so much each and every one of you!"

— Anna Chan