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Care, Comfort, and Compassion - Chronicled

Please click here to submit your own Pet Tale. We'd love to hear from you.

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Pepper

Our sweet old schnauzer went into renal failure over the long weekend. Although we knew she was near the end, we didn't expect everything to crash so suddenly. We were finally at wit's end and Pepper was in complete misery, so it was time for us to make that hard decision we all dread. From the first phone contact on a Sunday at 4 until completion of her euthanasia procedure at 5, everyone was compassionate, efficient, and courteous. Given the heartbreaking circumstances, the staff handled everything perfectly. We couldn't possibly have gotten any better treatment for our family or our dear Pepper. The facilities were clean, quiet and private and our pup who has always been nervous around strangers seemed completely relaxed and comfortable through it all. Many thanks to The Cove for taking such wonderful care of all of us.

— Andy Cain

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Thanks to the Cove for taking such good, thorough care of our baby Penny! During our pup's recovery from surgery the staff at the Cove was patient and so helpful through countless check ups and calls. We're so grateful that you saved our little P!

— Molly Ash Ward

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Dear Dr. Stallings, you performed an emergency spinal surgery on our Boston Terrier Dickens in February. It was a tough one, because once you opened him up you found that material from a disc had leaked and calcified on the spinal cord. You cautioned us not to expect to much in terms of his ability to walk. You did a better job than you knew, because today he's getting around reasonably well. We appreciate your hard work in surgery.

— Dale Miller

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Cricket

Is that Dr Small wonderful or what? We just wanted to thank her for saving our little dog Cricket. She has taken such good care of her and let us have our wonderful little pup with us. Cricket says, “Thank you Dr Small for what you have done for me, even though I still might snap at you once in a while, I'm just doing it for show, you know?” And thank you Tyler for being so good to us. We love you too. And of course, we love Jenny too. Thank all of you at the Cove for caring so much. You are all wonderful. 

Dianne, Gus, and Cricket

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Jakway_Zachsm_0915.jpgZach

Shirley and I just what to thank-you, on behalf of Zach, for the excellent care he received at The Cove while he was a patient. Even though the outcome wasn’t what we prayed for or expected we rest the knowledge that Zach was in good hands and it makes his passing a little easier for us to cope with. We love and miss him and wish with our hearts to have him back home with us, but we know that isn’t possible. However, we do believe that God took Zach home and placed him a field with the rest of our babies so he can have fun “chasing” butterflies and falling leaves.

Again even in our grief we just what to say thank-you for looking after our Zach for the last week of his little life. It’s a comfort to know that your facility is there when we need it and that you have doctors and staff who are trained and compassionate professionals.

— Mike and Shirley Jakway

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It's been a year since Shrimpy burst her CCL. Against the horrible odds, she hasn't burst the other knee (yet...hopefully never, but I don't want to jinx it). A little grayer around her muzzle is the only outward sign she shows from the ordeal. I might yell across the house (often), "knees are expensive!" when I think rough housing is getting a bit too rough, but there's no way possible we could be where we are today with her recovery without the help of Dr. Stallings and the amazing staff at the COVE. She's back to her normal self. She hasn't lost her love to swim, play and run in the yard. But, most importantly to her, she can follow me wherever I go.

— Chrystal Trapani

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Gidget

Thanks to Dr. Fox and all of the amazing professional, kind and loving staff at the Cove. Dr. Fox operated on our dog, Gidget, yesterday after we found a mass covering her upper front teeth last Thursday. Gidget also had 3 teeth removed after finding issues with them. We were notified every step of the way with Gidget's treatment, including several phone calls before and after surgery. Gidget is now home resting comfortably. Thanks again for your compassion and professionalism.

— Janice Dolak Spencer via Facebook

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Persia

When things for you and your pet are at the worst, the Cove is at their best. This past May we had a major medical emergency with our tiny little Chihuahua Persia and our vet referred us to the Cove. We sped over there and they were waiting for us at the door. They had most of the paperwork ready and the vet techs and staff were hustling to get Persia processed in. The good news is that through their hard work, our dog is much better.

 The doctors, the techs and the staff were quick and concise, but always remaining sensitive and understanding. They even call every once in a while just to make sure everything is going well. I would refer the Cove to friends and family.

— Paul C.

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"My cat Blu had a urinary tract blockage and the cost was a lot higher than my husband and I were prepared for. We had decided to put him down but the staff worked with us on an option closer to what we could afford and Blu is back to his normal self. The staff were sensitive to what we were feeling when we thought that we had to put him down and throughout our entire visit they were very helpful. They even called to check up on him and make sure he's still doing ok. I will forever be grateful."

— Brittany Garrett

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Becky

"The staff at The Cove took great care of Becky. I want to thank all the Doctors and Staff who took care of her. Thank you for being there at all hours for our fur babies!"

— Corinne Forzano